Effective Date: 9 December, 2025

1. Information we collect

Directly from you. This includes information you provide when you:
Contact us for inquiries.
Use our online booking platform.
Provide feedback or testimonials.
Automatically. As you navigate through our website, certain information may be collected using automated technologies such as cookies, log files, and web beacons.

2. Use of your information

We may use the information we collect:

To provide and improve our services.
To process payments.
To send periodic emails, including newsletters, marketing or promotional materials.
To respond to your inquiries.
To analyse trends and improve the user experience on our website.

3. Sharing your information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information with our business partners or trusted affiliates for the purposes outlined above.
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4. Third-party websites

You might find links to third-party websites on our site. These websites have their own privacy policies, and we do not accept any responsibility or liability for these policies.
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5. Use of cookies

Our website may use "cookies" to enhance the user experience. Users' web browsers place cookies on their hard drives for record-keeping purposes and sometimes to track information. You may choose to set your web browser to refuse cookies or alert you when cookies are being sent.
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6. Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect against un-authorized access, alteration, disclosure, or destruction of your personal information.
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7. Your rights

You have the right to:

Request a copy of the information we hold about you.
Update any incorrect or out-of-date information.
Opt-out of any marketing communications.
Request the deletion of your data.

8. Changes to this privacy policy

Rosewood Funerals may update this privacy policy at any time. We encourage Users to check this page periodically for any changes. Your continued use of our website after any changes to this privacy policy will constitute your acknowledgment and acceptance of those changes.
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9. Contacting us

If you have questions regarding this Privacy Policy, the practices of our website, or your dealings with our website, please contact us at:
Rosewood Funerals
email: rosewood@rosewood.nz
Phone: 06 370 8088

Address:
417 Queen Street, Masterton 5810
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Our commitment to your privacy